Terms and Conditions mantra88 – Complete Platform Usage Guide

1 Introduction and Acceptance of Terms

Welcome to mantra88, an online entertainment and gaming platform operated under a valid international licence. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and Mantra88 ("Platform", "we" or "our company").

This agreement applies to all users of our platform, including visitors, registered members, and anyone accessing or using any part of the website, mobile app, or services provided by mantra88. Continued use of the platform following any changes to the Terms and Conditions constitutes full acceptance of those changes.

We encourage you to review this document periodically to ensure you are always up to date with the latest changes. The date of the last update is always shown at the top of this document.

2 Eligibility and Account Registration

To use the service mantra88, you must meet the following eligibility requirements:

• Age Limit: You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. Mantra88 does not permit any underage individual to use this platform.
• Jurisdiction: You are responsible for ensuring that your use of this platform is lawful in your location. It is your responsibility to comply with applicable local laws.
• One Account Only: Each individual is permitted to hold only one active account. Owning multiple accounts under the same identity is strictly prohibited and may result in the closure of all associated accounts.
• Accurate Information: All information provided during registration must be accurate, complete, and up to date. mantra88 reserves the right to request identity verification (KYC) at any time to confirm your details.
• Play for Yourself: Your account is for your personal use only. You are not permitted to play on behalf of others or allow anyone else to access your account.

3 Deposits, Withdrawals and Financial Transactions

Mantra88 supports a variety of popular payment methods in Malaysia, including online banking, e-wallets, and instant transfers. All financial transactions are processed through a secure system with 256-bit SSL encryption.

• Minimum Deposit: The minimum deposit amount depends on your chosen payment method. Please check our Deposit page for the latest information.
• Withdrawal: Withdrawals are processed within 15 minutes to 3 hours depending on the chosen method and your account verification status.
• Currency: All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.
• Withdrawal Limit: Daily and weekly withdrawal limits apply and can be reviewed in your account settings. These limits may be adjusted based on your account level and verification status.
• Illegal Funds: mantra88 does not accept illegally obtained funds. Any money laundering attempts will be reported to the relevant authorities.
• Hidden Fees: We do not charge any processing fees for standard deposits or withdrawals. However, your financial institution may apply their own charges.

Should there be any discrepancy or issue relating to a transaction, members are encouraged to contact our customer support team within 7 days of the transaction date.

4 Bonuses, Promotions and Wagering Requirements

Mantra88 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements that must be met before any withdrawal can be made.

• Welcome Bonus: Offered to new members after a successful first deposit. Wagering requirements and validity period apply.
• Wagering Requirements: Each bonus has its own wagering requirements, clearly stated in the relevant promotion's terms. Please review the specific conditions of each promotion before claiming.
• One Active Bonus: Only one bonus may be active at a time unless otherwise stated. Claiming a new bonus while another is still active may result in the first bonus being forfeited.
• Bonus Abuse: mantra88 reserves the right to void any bonuses and related winnings if there is evidence of abuse, fraud, or any attempt to manipulate the system.
• Validity Period: All bonuses have a stated validity period. Expired bonuses cannot be reinstated.
• Eligible Games: Not all games contribute equally toward wagering requirements. The contribution percentage for each game category is stated in the relevant promotional terms.

5 Game Rules and Fair Play

All games on the platform mantra88 must be played in accordance with the established rules. We are committed to maintaining a fair and transparent gaming environment for all members.

• Fair Play: All games use a Random Number Generator (RNG) independently verified by a third party to ensure genuine fairness and randomness.
• Collusion Prohibition: Any form of collusion between players to manipulate game outcomes is strictly prohibited and may result in account closure and the clawback of all balances.
• Use of Automated Software: The use of bots, automated software, or any tools designed to exploit the system is strictly prohibited.
• Final Results: All game outcomes are final and binding. Any dispute regarding a game result must be submitted within 24 hours.
• Technical Issues: Should a technical disruption occur during an active game, your bet will be returned to your account. mantra88 is not responsible for losses caused by internet interruptions on your end.

6 Account Security & Member Responsibilities

Your account security is a shared responsibility. mantra88 provides enterprise-grade security infrastructure, but members also play an important role in safeguarding their own accounts.

• Password Confidentiality: You are solely responsible for keeping your password and account login details confidential. Do not share this information with anyone.
• Two-Factor Authentication: We recommend enabling two-factor authentication (2FA) on your account for an additional layer of protection.
• Suspicious Activity: If you suspect any suspicious activity on your account, contact our support team immediately and change your password.
• Compromised Account: mantra88 is not liable for any losses resulting from unauthorised use of your account due to your own negligence.
• Logout: Always log out of your account after your session, especially when using a shared device.

7 Account Closure and Termination of Service

Mantra88 reserves the right to suspend or close any account with or without prior notice under certain circumstances. The following are conditions that may result in such action:

• Violation of any part of these Terms and Conditions
• Fraud, money laundering, or illegal activities
• Abuse of bonuses or the rewards system
• Use of unauthorised software or system manipulation
• Multiple accounts held by the same individual
• Providing false or incomplete information during registration or the KYC process
• Rude or disruptive behavior toward staff or other members

Members may also voluntarily close their account at any time by contacting our customer support team. Any valid balance in the account will be processed for withdrawal once all verification requirements are met and a final review is completed.

8 Limitation of Liability and Disclaimer

To the extent permitted by applicable law, mantra88 is not liable for:

• Indirect, incidental or consequential losses arising from your use of our platform
• Service disruptions caused by third parties, force majeure or factors beyond our control
• Losses resulting from valid game outcomes generated by a certified RNG system
• Any changes to laws or regulations that affect the availability of our services in your region

This platform is provided "as is" without any express or implied warranties. mantra88 strives to ensure the platform runs smoothly; however, we cannot guarantee uninterrupted availability at all times.

9 Responsible Gaming

Mantra88 cares about the well-being of our members. We provide a range of responsible gaming tools to help you stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings.
• Loss Limit: Set a loss limit to control the maximum amount you can lose within a given period.
• Self-Exclusion: Activate the self-exclusion feature for a period of 24 hours to several months if you need a break.
• Self-Exclusion: A permanent self-exclusion option remains available for members who wish to stop playing indefinitely.

If you or someone you know is experiencing gambling-related issues, please visit our Responsible Gaming page to access appropriate support resources.

10 Amendments to Terms and Applicable Law

Mantra88 reserves the right to amend, update, or modify these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on our website. Continued use of the platform after amendments are published constitutes full acceptance of those changes.

We encourage you to check this page regularly. For material amendments, we will endeavour to notify members via email or in-platform notifications.

These Terms and Conditions are governed by applicable laws, and any disputes will be resolved through the established arbitration process. By using the mantra88 platform, you agree to the applicable jurisdiction and governing laws.